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Our Response to COVID-19

The Salvation Army is  uniquely  positioned to respond to the specific needs of people living in poverty across our five-county region. These challenges are exponentially magnified  during  times of crisis, but we  are  stepping up to the challenge  and will continue  to serve  as long as we are able. For more than 150 years, our ministry has adapted our service delivery to ensure people have access to basic necessities and, most importantly, hope. Today is no different, but it is exceptional.

In response to this once-in-a-lifetime pandemic, we’ve enhanced cleaning protocols to ensure the safety of our staff and clients. Additionally, we are evolving our services in response:

  • All residential services are considered essential and will continue until further notice. Shelters are gearing toward offering all-day operations so those without a home have a safe and clean place to quarantine.
  • Food services to nonresidents are transitioning to be delivered curbside according to a new policy and will continue until further notice, so homebound seniors and families in low-income neighborhoods have access to food.
  • Social services, such as rent and utility assistance, will be delivered through phone visits instead of in person.
  • Church services will be conducted online to help our residents and community cope during this unprecedented time. Meanwhile, children and youth services will be delayed until further notice.

North Texas will face more changes, and there will likely be an exponential increase in requests for our help, but with His grace and generous support, we will be ready to serve.

To keep up with that demand, we will need your support.

In the coming weeks and months amid this crisis, we will remain steadfast to our mission of helping those in need – wherever and for however long it exists.

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