Managing a Complex Enterprise
The responsibility for overseeing The Salvation Army's compassionate programs and services within Dallas, Tarrant, Collin, Denton, and Ellis Counties is invested in two Salvation Army officers: Major Ward Matthews and Captain Michele Matthews.
The couple manages an operation that includes 30 Salvation Army officers and a staff of nearly 300 employees.
Directing a complex enterprise that is larger than Delaware and Rhode Island combined is no simple task. It requires expertise and direction beyond the talents and abilities of the officers and staff.
The Salvation Army is privileged to have an important group of community stakeholders serving on an Advisory Board to lend their expertise to the overall management of the enterprise. The members of the Advisory Board serve on a variety of committees in the areas of program services, business services and resource development. As committee members, they help make key decisions for the organization and participate in strategic planning for the future to ensure that The Salvation Army is successfully positioned to meet increasing human needs as the population continues to grow.
Committees include social services, educational services, youth services, adult services, Christmas assistance, stats/outcomes, property management, information technology, human resources, budget/finance, purchasing/procurement, donor services, grants and campaigns, corporate/community relations, planned giving and public relations.